FAQs (Frequently Asked Questions)
Q: Are game tickets included in the price of the bus pass?
A: No. Game tickets can be purchased through websites such as StubHub and Vivid Seats. Please also check “Chargerslist” on Facebook.
Q: Is there a restroom on the bus?
A: All buses have a restroom, except for the (13) passenger party bus. Other buses range from (24) to (56) passengers have a restroom.
Q: Where does the bus drop off, and pick up at?
A: Gate "E"
Q: Where is the Tailgate Party?
A: Silver Lot 11 - "Thunder Alley" is near Gate "C".
Q: What time will we arrive at the StubHub Center?
A: Our goal is to arrive 2.5 hours prior to kick off to allow ample time to Tailgate, eat lunch, and for those who want to get into the stadium early to see the pregame festivities.
Q: When time do the buses depart?
A: We ask for everyone to return to your bus within (30) minutes of the game ending. Roll call will be taken before departure to assure everyone is on board.
Q: Can we bring our own drinks / food?
A: Yes, feel free to bring a small cooler, or bag of drinks / food. **No glass please** We try to take care of the food and drinks, but you are always welcome to bring more!
Q: Can we store personal items on the bus, or after the Tailgate Party?
A: Yes, you can leave items on the bus in the over-head compartment, or at your seat. The bus is secure. We also have a secure place for you to store chairs, etc. during the game.
Q: If I miss the bus departure window, will I receive a refund?
A: No. All bus passes are final sale unless a bus ride is cancelled by 5 North Bolt for unforeseen reasons. Please be on-time!
Q: Are the food and drinks offered unlimited for the day?
A: Yes, within reason. We serve food and drinks for the bus ride and tailgate party. Any food or drinks purchased within the StubHub Center are your responsibility. **We reserve the right to stop serving alcohol to any person determined to be intoxicated**
Q: Are minors allowed on the bus?
A: Yes, however they must be accompanied by parent or guardian. Please remember, you must be at least 21 years of age to consume any alcoholic beverages and a valid ID is required to be served.